Our goal is to help visitors create happy memories of their time in Kanazawa by making it easy to wear kimono.
Please be sure to read and understand the following details so that you can use this service in comfort.

Reservation

All services require prior reservations to ensure that you can enjoy your visit to the fullest.
“Note: We also offer same-day rentals when kimono are available. Please feel free to check availability.
“Fill out the reservation form to make a reservation by email. If reserving by telephone, inform the operator of your dates and place of accommodation, the time you wish to begin the overnight rental, and your preference for the Over night Plan and optional hairpins.

RESERVATION

About our Kimono

We provide everything except for cold-weather wear.
When you make a reservation, we will prepare everything you need,
including underwear, long underwear, zori sandals, and bags, as part of the set you requested.

ACCESS

Higashi Chaya machi Store

BY CAR

Higashi Chayamachi store: We do not have a dedicated parking lot, so please use a nearby coin parking lot.

BY PUBLIC TRANSPORTATION

Higashi Chaya-machi Store:
Two minutes on foot from the Higashiyama stop or five minutes on foot from the Hashibacho stop on the Hokutetsu Bus route bound for Naruwa.
Two minutes on foot from the Moriyama 1-chome stop on the Kanazawa Loop Bus (clockwise).

Kanazawa Stasion Store

BY PUBLIC TRANSPORTATION

Kanazawa Stasion Store:
Please come to the B1F of the LIVE1 Building, four minutes walk from the east exit of Kanazawa Station.

RETURN SERVICE

When using the Over night Plan, you can return your kimono at your place of accommodations.
To return your kimono, simply place it in the return bag you were issued and return it to the front desk at your accommodations. This plan is especially convenient for users unfamiliar with how to handle a kimono.

When using the Easy One-day Plan, return your kimono directly to the shop where you rented it,
during business hours on the day of rental.
Note: Not available at some accommodations.

AFTER BUSINESS HOURS

Services area available during the following hours: 9:00 am - 6:00 pm at the Higashi Chaya-machi Shop Please contact us if you desire arrangements outside business hours, such as at 7:00 or 8:00. Kimono may not be returned to shops outside of their business hours for the day.
Please note that kimono rented on the Easy One-day Plan but returned after business hours on that day will be treated as having been returned on the following day and charged a late fee of 2,200 yen (2,000yen+tax).

PRODUCT SOILING,DAMAGE

Customers who did not purchase the protection plan will be charged repair costs and other costs for the following cases of excessive soiling or damage.
Please telephone the contact point shown below if your kimono has suffered excessive soiling or damage.
Emergency tel.: Contract the shop you used
Higashi Chaya-gai Main Store (open every day) 076-252-4931
Irreparable stains or damage
Damage identified as difficult to repair by our vendors, damaging the clothing design (such as wine or blood
stains over wide areas or rips in fabric difficult to mend: standard charge of 55,000 yen (50,000+tax)
Reparable stains or damage
In cases such as stains or soiling over large areas or frayed sleeves,identified as reparable by our vendors,the actual cost of repair will be charged: 5,500-11,000 yen (5,000-10,000+tax)
Note: Kanazawa Kirara offers a protection plan in preparation for unforeseen circumstances. Ask shop staff for details.